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Frequently Asked
Questions patients ask us most
Can a pharmacist help with back pain?
Yes. Our pharmacists can advise on appropriate over-the-counter pain relief and simple self-care measures for everyday back pain.
When should back pain be checked urgently, not just managed at home?
Get urgent medical attention (GP, urgent care, or A&E) the same day if back pain comes with numbness or weakness in your legs, loss of control over your bladder or bowel, pain following a significant fall or injury, or unexplained weight loss alongside the pain. These are uncommon, but they need same-day assessment, not a pharmacy visit.
How long should I try self-care before seeing someone?
Most everyday back pain improves within a few weeks with simple self-care and appropriate pain relief. If it isn't improving after that, or it's affecting your daily activities significantly, it's worth discussing with your pharmacist or GP about next steps, which may include a physiotherapy referral.
Do you sell back supports or other products?
Contact
All conversations with our pharmacists are private and confidential. You do not need to explain why you want to speak to someone, just ask for a private word.
123Chem Group
